Question 1

What types of products do you sell?

Accepted Answer

We specialise in a wide range of artistic gifts and souvenirs, including postcards, greeting cards, magnets, and coasters, each featuring unique  desi gns inspired by the cultural highlights of UK cities such as  London, Oxford, York, Liverpool, Edinburgh, and Windsor.

Question 2

How long does delivery take?

Accepted Answer

Delivery times vary depending on the destination. Within the UK, it  typically takes 3-5 working days.  Please refer to our shipping information for more details.

Question 3

What is your return policy?

Accepted Answer

To proceed with returns, please get in touch with our head office:

sales@churchillcollection.com

Question 4

How can I track my order?

Accepted Answer

Once your order is dispatched, we'll send you a tracking number via  email. You can use this number to track your order on our courier's  website.

Question 5

Is it safe to shop on your website?

Accepted Answer

Yes, shopping on our website is safe and secure. We use the latest SSL  encryption technology to ensure all your data is protected.

Question 6

How can I pay for my order?

Accepted Answer

We accept various payment methods, including credit/debit cards, PayPal,  and others. All payment options will be displayed at checkout.

Question 7

How can I contact customer service?

Accepted Answer

If you have any queries or need assistance, you can contact our customer  service team through email, by phone, or by filling out the contact form on our website.

Churchill Collection

FAQ